Carlos Escario

CEO Emergia – Espanha

Carlos serves as an Adjunct Professor at IESE Business School. Escario is also involved with a number of educational institutions. He teaches at the University of Notre Dame (USA), is an honorary professor and executive advisor for the University International Strategy at CEU Cardenal Herrera and has also further developed his academic pursuits at San Telmo International Institute, Basque Culinary Center, and the EDEM Entrepreneurship School.

Escario is partner and faculty at GLP (Global Leadership Program), a consortium of global corporations based in Asia, Europe and North America. As a visiting professor, he teaches at the Leadership Center of the Catholic University San Pablo of Arequipa (Peru) and at other institutions around the world. He is also a fellow at the International Academy of Management.

Carlos acts as Global CEO for Emergia Contact Center group of companies.

Carlos began his career as an entrepreneur by founding S.L.I. (Integrated Logistics Services) in 1991. With subsidiaries in the UK, Italy, the Netherlands, Belgium, Portugal, Hungary, and the United States, SLi quickly matured into a Spanish powerhouse in the logistics and transportation sector. In 2002, SLi merged with UTi Worldwide, a global logistics organization listed on the NASDAQ with 540 offices and operational centers in 62 countries and 21,000 employees.

UTi was consistently recognized among the top 10 largest organizations in its industry. Escario served in varying capacities and roles as an executive including Vice President of Sales and Marketing for the Europe, North Africa and Middle East region and President of Client Solutions worldwide. He led the Global Strategy office from UTi’s California headquarters and managed the operational execution across 54 countries as regional EMENA President while serving as a member of UTi’s Global Executive Board.

Escario has completed a research program at Harvard Business School and has been trained in organizational psychology and human engineering design with Richard Bandler and the Robbins Research Institute. He is currently a managing partner at Huete Co.

Carlos is Doctor (PhD) in Strategy and Organizational Transformation at University CEU Cardenal Herrera; Master in Marketing at Universidad Rey Juan Carlos and holds a degree in Business Administration, MBA at IESE Business School.

Carlos lives in Madrid with Natalia, his wife, and his two children.

Apresentação

© APCC - Associação Portuguesa de Contact Centers - 2018